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For a brief description
of the services listed below, click
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by clicking
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Evaluation Design
Logic Model Development
Program Evaluation
Approaches
Survey
Research
Database Development
Data
Analysis
GIS
Mapping
On-line
Surveying
Focus
Group Facilitation
Interviews
Data
Collection Tool Development
Identification
of Standardized Measurement Tools
Needs Assessment
Strategic Planning
Capacity Building

Evaluation Design:
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Work closely with clients to develop an evaluation
design that satisfies the needs of clients and their funding
sources.
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Provide a range of services that are directly
related, as well as some that are indirectly related, to
evaluation research.
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Logic Model Development:
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Illustrate how program theory or needs relate to program
activities and to program outcomes.
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Facilitate the general understanding
of how to link needs, activities and stages of outcomes.
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Facilitate training and technical
assistance toward the development of logic models.
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Logic models for various components of a single program, as well
as one to represent systems change.
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Provide
the basis for developing an evaluation design and approach.
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Program Evaluation Approaches:
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Tailor evaluation studies to suit the needs and budget of
client programs.
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Develop data collection tools or forms.
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Identify standardized outcome measures and combine
with tailor-made forms in order to maximize the value
of the data collected and analyzed.
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Other elements of program evaluation
include:
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Survey
Research:
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Conduct
surveys among large audiences, using a combination of
mail, email, fax, and telephone contact.
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Database Development:
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Utilize
readily available and inexpensive Microsoft Access
(version 97, 2000, or XP), to
develop user-friendly databases.
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Develop
databases with
screens that mirror the format of the form, and structured
to minimize data entry error.
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The evaluation team
collaborates with the data
systems manager, the program director, and line staff who
may participate in the creation of data collection forms and
in direct data entry.
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Data
Analysis:
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Analyze both quantitative and qualitative data.
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Integrate findings from both quantitative and
qualitative data into a comprehensive and comprehendible
report.
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Analyze data so that
the findings will communicate effectively with the program
client and its constituents.
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Run frequency
distributions and cross-tabulations for pairs of variables.
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Present data findings in table and graph form in both
written reports and oral presentations, to a variety of
audiences.
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GIS
Mapping:
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GIS
mapping services to visually represent geographic
distributions.
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Graphically analyze client addresses and identify
clusters and gaps in service delivery.
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Visually identify neighborhood resources.
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Generate maps using already developed address lists
(such as clients) as well as research resource
addresses, as appropriate for the project.
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Maps
provide a high-impact visual complement to other
qualitative and quantitative facets of the evaluation.
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On-line
Surveying:
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Valuable and
cost-effective evaluation tool
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Fast,
effective survey method for program staff and program partner
agencies.
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Focus
Group Facilitation:
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Soliciting input that can be used to
develop a data collection questionnaire.
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Experienced
with grassroots
neighborhood groups, elementary school age children,
program management, and policy makers.
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Conduct training in facilitation and have trained bi-lingual
facilitators to obtain input from many non-English speaking
groups.
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Interviews:
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Follow-up to ascertain client satisfaction
after receiving a service.
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Targeted interviews with
key informants to learn more about their role, experiences,
and opinions.
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Staff are skilled interviewers and develop
interview guides tailored for the specific audience and
purpose.
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Data
Collection Tool Development:
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Draft data collection
tools tailored to meet the needs of a program.
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Work closely with program staff
to document program processes and outcomes and identify the
data elements required for funders.
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Tailor-made tools permit maximum flexibility in terms of
building a modifiable companion database.
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Identification of Standardized Measurement Tools:
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Identify
standardized measurement tools that are based on
established norms and include their own research-based
analysis.
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Actively seek standardized tools that come in
multiple languages, as needed, and those that have been normed for other cultures.
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Integrate the scoring or analysis for a standardized tool
into the database we develop.
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Needs
assessments for programs to develop new services or to periodically assess service needs
and gaps.
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Needs assessment reports generally include:
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Statement of need;
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Identification of service gaps;
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Description
of service capacity; and
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Detailed analysis of population needs
and characteristics.
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A needs assessment may be the basis for
developing part of the logic model.
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Strategic
Planning:
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Consult with nonprofit
organizations and public agencies to develop a
strategic plan.
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Provide training on the strategic
planning process, facilitate the process, and draft the plan.
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Present flexible options for both modest and
comprehensive planning processes.
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